Terms of Use

By using Idrava's website, requesting a demo, or accessing any part of the Idrava platform or service, you confirm that you have read, understood, and agree to these Terms of Use. These Terms constitute a legally binding agreement between you and Idrava.

We may update these Terms from time to time. Continued use of the service following any updates constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

Idrava provides an AI-assisted business analytics and advisory service that helps organizations analyze reports, spreadsheets, PDFs, business documents, and internal data. The platform generates summaries, insights, trends, cost-saving opportunities, risk flags, recommendations, and action plans based on the content you provide.

The service is delivered through a combination of proprietary platform features and third-party AI, cloud, and infrastructure providers.

Idrava's service is intended for use by businesses, organizations, and business professionals. The service is not designed for personal, household, or consumer use. By using the service, you represent that you are accessing it on behalf of a business or organization, and that you have the authority to bind that organization to these Terms.

You agree to use Idrava's service lawfully and in a manner consistent with these Terms. You are responsible for:

• Maintaining the confidentiality of any login credentials or access information.
• Ensuring that the documents and data you upload are owned by or licensed to your organization, or that you have appropriate authority to submit them for processing.
• Reviewing all AI-generated outputs before using them to inform business decisions.
• Complying with applicable laws, regulations, and any agreements with third parties in connection with your use of the service.

You retain ownership of all documents, files, and data you upload to Idrava ("Customer Data"). By uploading Customer Data, you grant Idrava a limited, non-exclusive license to process that data for the purpose of delivering the service to you.

You represent that you have all necessary rights, permissions, and consents to upload Customer Data and to authorize Idrava to process it. You are responsible for ensuring that Customer Data does not violate any third-party rights, confidentiality obligations, or applicable laws.

You should avoid uploading unnecessary personal information about individuals unless a data processing agreement or other written arrangement with Idrava is in place. Idrava is not responsible for personal data included in documents without such an agreement.

AI-generated insights, summaries, recommendations, and action items provided through Idrava's platform are intended for informational and business-support purposes only. They should not be treated as legal, financial, medical, compliance, or other professional advice.

AI systems can produce outputs that are incomplete, inaccurate, or that require human judgment to apply appropriately. You and your organization are solely responsible for reviewing all outputs and for any decisions made in reliance on them. We strongly recommend that qualified personnel review AI-generated analysis before it is acted upon.

Nothing produced by Idrava's platform constitutes legal advice, financial advice, tax advice, medical advice, regulatory guidance, or any other form of professional advice. Idrava is a technology and analytical service, not a licensed professional services firm. For decisions that require professional judgment, you should engage appropriately qualified advisors.

Idrava makes reasonable efforts to provide useful and relevant analysis based on the documents and data you provide. However, we do not guarantee that any output will be complete, accurate, current, or suitable for any particular purpose. The quality and relevance of AI-generated outputs depend substantially on the quality and completeness of the data uploaded.

You are responsible for determining what data is appropriate to upload to the Idrava platform given your organization's obligations. Idrava's standard deployment uses cloud infrastructure and AI API services. If your organization handles regulated data — such as health information, financial records subject to specific regulations, or other sensitive categories — you should review your obligations and consult with legal counsel before uploading such data.

We encourage customers to remove or redact sensitive personal information from documents before upload where it is not relevant to the requested analysis. Idrava does not claim regulatory compliance (including HIPAA, SOC 2, or GDPR) for its standard cloud service unless formal certifications and agreements are in place for a specific engagement.

You agree not to use Idrava's service to:

• Upload or process content that infringes third-party intellectual property rights.
• Violate any applicable law, regulation, or contractual obligation.
• Upload content intended to deceive, defraud, or harm others.
• Attempt to reverse-engineer, copy, or extract Idrava's proprietary methods, models, or platform features.
• Interfere with the security, integrity, or availability of the platform.
• Use the service for personal consumer purposes outside the scope of a business engagement.

All intellectual property in Idrava's website, platform, software, branding, and proprietary methods is owned by Idrava or its licensors. Nothing in these Terms grants you any rights to Idrava's intellectual property beyond the limited right to use the service as described.

AI-generated outputs produced from your Customer Data are provided to you for your business use. Idrava retains rights in the platform and methods used to generate those outputs.

Idrava's platform may rely on third-party cloud hosting, AI API, and infrastructure providers to deliver its service. Your use of the service is also subject to the applicable terms of those underlying providers to the extent they govern the processing of your data. Idrava is not liable for the acts or omissions of third-party providers beyond what is within our reasonable control.

Idrava treats the business documents and data you upload as confidential to your organization. We do not share Customer Data with other customers or with third parties for purposes unrelated to delivering the service. If you share information with us during a demo or consultation that you consider proprietary, we will treat it with appropriate care and will not disclose it to competitors or unrelated third parties.

Formal confidentiality or non-disclosure agreements are available upon request for prospective and active customers.

During any demo, trial, or beta access period, the service is provided on an as-is basis for evaluation purposes. Outputs generated during demos or trials should not be relied upon for production business decisions. Feature availability, data handling practices, and service terms during beta periods may differ from those in production agreements.

Access to paid features or ongoing use of Idrava's platform beyond a demo or trial will be subject to a separate service agreement and applicable fees. Pricing, payment terms, service level expectations, and specific data handling commitments will be set out in that agreement. These Terms apply to your general use of the website and any demo or evaluation access.

To the fullest extent permitted by applicable law, Idrava will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service, including but not limited to lost profits, loss of data, loss of business opportunity, or decisions made in reliance on AI-generated outputs.

Idrava's total liability to you for any claims arising from or related to the service will not exceed the fees paid by you to Idrava in the three months preceding the claim, or, if no fees have been paid, one hundred US dollars ($100).

The Idrava website and service are provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any outputs will meet your specific requirements or expectations.

Idrava reserves the right to suspend or terminate access to the service for any account or user that violates these Terms, engages in prohibited conduct, or where we determine that continued access poses a risk to the service or other customers. You may stop using the service at any time. Provisions of these Terms that by their nature should survive termination will continue to apply.

We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to provide notice — for example, by posting an update on the website. Your continued use of the service following any update constitutes acceptance of the revised Terms.

If you have questions about these Terms of Use, please contact us:

Idrava
hello@idrava.com